Fractional COO & HR Advisory

Senior operations leadership. Without the full-time payroll.

OnDeckCXO partners with small and mid-sized businesses to tighten operations, get HR and compliance right, and build the kind of back-office that scales — led by an operator with decades of national-level experience.

New Horizons Stronger Operations

Two ways to bring senior operations leadership into your business.

Whether you need ongoing executive support or a focused assessment to surface what's broken, we meet you where you are.

— 01 / Ongoing partnership

Fractional COO Retainer

Senior operational and HR leadership on a monthly basis. I work alongside you as your right hand — running the systems, fixing the gaps, and building the infrastructure for the next stage of growth.

We work together as long as it makes sense for your business — and we part ways the same way.

Monthly retainer No long-term contracts Fixed rate
— 02 / Diagnostic engagement

HR & Compliance Audit

A fixed-price, fixed-scope review delivered in 10-14 business days. We examine your employee documentation, compensation structure, HR technology, compliance exposure, and people metrics.

You walk away with a prioritized action plan — clarity on what's working, what's broken, and what to do next.

Flat fee 10-14 business days Actionable deliverable

Built for businesses hitting operational ceilings.

Revenue is growing. The team is growing. And the back-office is starting to crack. That's where we come in.

  • Small & mid-sized businesses

    5 to 50 employees, generally $500K to $10M in revenue, with founders who are still doing jobs they shouldn't be.

  • Accountants & advisors

    CPAs and trusted advisors who see operational and HR gaps in their clients but don't deliver those services themselves.

  • Owners ready for the next stage

    Leaders who know something is broken, but don't have the bandwidth — or the senior team — to fix it alone.

You shouldn't need to hire a $200K COO to get operations that finally work the way you imagined them. — The OnDeckCXO premise

An operator's perspective — not a consultant's slide deck.

OnDeckCXO is led by Martin Esparza — a career operator with decades of leadership experience across payroll, HR technology, and global operations.

10+
Years as a Director at Paychex, including National Director of Client Implementation
4
Years as COO of an HR technology company through scaling, rebrand, and successful sale
4
Time zones — built a global follow-the-sun operations division at Xpansiv
1:1
You work directly with Martin. Not a junior consultant. Not a handoff team.

A clear path from first conversation to stronger operations.

Step 01

Discovery Call

A 30-minute conversation about your business — where it is, where it's going, and what's getting in the way. No pitch. No pressure. If we're a fit, we'll say so.

Step 02

HR & Compliance Audit

A focused 10-14 day engagement to surface what's working, what's broken, and what to do about it. For many clients, this is the start of an ongoing partnership.

Step 03

Ongoing Partnership

We move into a monthly retainer — operating as your fractional COO. Senior leadership in the room for the decisions that matter, and the execution that follows.

Ready for stronger operations?

If something in your business is broken — or about to be — let's talk. The first conversation is on us, and there's no obligation to take it further.

hello@ondeckcxo.com